Payment Policy
Effective Date: January 2026
At DSR Point, we aim to provide a seamless and secure payment experience for all our customers. Please read this Payment Policy carefully, as it outlines the payment methods, terms, and conditions for purchasing products from www.dsrpoint.com.
1. Payment Method
Currently, DSR Point only accepts Cash on Delivery (COD) for all orders placed within Bangladesh. This means:
- Customers pay for their order at the time of delivery.
- No online payments, bank transfers, or digital wallets are accepted at this time.
- All prices displayed on the website are inclusive of the delivery charge, so customers do not need to pay extra for standard delivery.
2. Cash on Delivery (COD) Terms
- Delivery Charges: The delivery charge is already included in the product price. The term “Free Delivery” means customers do not need to pay additional shipping fees when receiving their order.
- Return of Products: If a customer refuses to accept the product upon delivery, they are required to pay only the delivery charge to the delivery personnel for returning the product.
- Refunds: No cash refunds are provided. The delivery charge collected by the delivery personnel covers only the logistics of returning the product.
- Product Acceptance: Customers must check the product for visible defects or damage before accepting it from the delivery personnel. Once accepted, the order is considered confirmed.
3. Order Confirmation and Payment Collection
- Orders are confirmed once a customer successfully places an order on the website.
- The delivery personnel will collect the full product amount in cash at the time of delivery.
- Customers must ensure that exact payment is ready, as delivery personnel may not carry change for large denominations.
4. Pricing and Taxes
- All product prices are listed in Bangladeshi Taka (BDT).
- Prices are inclusive of all applicable delivery charges.
- Applicable taxes, if any, are included in the product price.
- DSR Point reserves the right to correct pricing errors or cancel orders if discrepancies are discovered.
5. Payment Security and Responsibility
- COD ensures that customers pay only after receiving the product, reducing the risk of online fraud.
- Customers are responsible for providing accurate contact and delivery information to facilitate smooth payment collection.
- DSR Point and its delivery partners are not responsible for cash lost or mishandled after payment has been made to delivery personnel.
6. Limitations and Special Conditions
- COD is valid only for deliveries within Bangladesh.
- International orders or shipments outside Bangladesh are not supported.
- Delivery personnel are authorized to collect payment only for the exact order placed.
- Any additional requests or disputes regarding payment must be addressed with DSR Point customer service.
7. Contact for Payment-Related Queries
If you have any questions about payment, COD, or delivery charges, please contact us:
DSR Point
Website: www.dsrpoint.com
Email:
Phone:
By placing an order and using our website, you acknowledge and agree to the terms of this Payment Policy, including the Cash on Delivery process, delivery charge inclusion, and return procedures.