Welcome to DSR POINT! By using our website [www.dsrpoint.com] and purchasing from us, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
General Information
- These terms and conditions apply to all users of DSR POINT’s website, including buyers, visitors, and those engaging with any content or services provided by DSR POINT.
- DSR POINT is a clothing brand that sells unisex clothing and accessories.
Order Policy
- Order is possible for available items only.
- Paid orders cannot be cancelled or refunded, for both Cash on Delivery (COD) & Online Payments.
- Home Delivery orders will be processed after the confirmation from our Customer Care representative.
- Please contact our Customer Care for any kind of order related issues.
Customer Care contact number: 01929579673 (Service available from Saturday – Thursday, Time: 10:00AM-10:00PM)
Pricing Policy
- Pricing policy Price of a product might vary in DSR POINT bricks and mortar store & website due to periodic promotional offers
- Technical error in pricing information might take place due to system malfunction. In such a situation, DSR POINT has the authority to cancel the order. We apologize for any inconvenience that may occur.
Shipping Policy
We are committed to delivering your order accurately, in good condition, and on time. Please note our shipping policy as follows:
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- Inside Dhaka delivery within 02-03 business days
- Outside Dhaka delivery within 03-04 business days
- Inside Dhaka delivery fee is 80 Taka
- Outside Dhaka Delivery fee is 150 Taka
Note: *If the weight increase, the charge will change accordingly.
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- We deliver to all and any postal address around Bangladesh. Courier companies do not deliver to P.O. Box address, so we request you to provide full street address with pin code / zip code.
After you receive the shipment, our delivery team will wait for 10 minutes to let you check on the product. If you have any issue with the product, you can contact our Customer Services Department and return the product instantly. We don’t accept returns unless the product is defective.
Please note that we are associated with a shipping company to deliver orders. Hence, the delivery process is not completely in our control. We apologize for occurrence of any damage & promise to compensate for it.
Color Inconsistency:
We have tried our best to portray the accurate color of the products on website. However, still customers might experience color inaccuracy due to monitor discrepancies.
Information Inconsistency Disclaimers:
The website might display inaccurate information regarding product price, availability, pictures, size & color at times due to technical malfunctions. DSR POINT reserves the authority to correct & update that information from time to time.
Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
DSR POINT
Email: hello.dsrpoit@gmail.com
01929579673
Address:
